At Research Alloys, we take pride in doing things differently. As Central Ohio’s only fully enclosed scrap metal processing facility, we are always looking for ways to make your experience cleaner, faster, and more streamlined. Over the last few months, we’ve been busy behind the scenes making major upgrades to our scrap buying software.
Now, we’re thrilled to announce that we are preparing for the next phase of this software roll-out: Dispatch.
We know that for our industrial and commercial clients, time is money. You need a scrap metal recycling partner that is not only dependable but also incredibly easy to work with. Our new dispatch software is designed to elevate our operations and put more control directly into your hands.
Here is a sneak peek at what you can expect as we roll out this next phase:
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Online Pickup Requests: Say goodbye to phone tag. Soon, you’ll be able to easily request roll-off containers or schedule your scrap metal recycling pickups directly through our website. Whether you need a 40-yard roll-off for bulk steel or a quick flatbed pickup of machine turnings, scheduling will be just a click away.
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Dedicated Customer Portal: We will be introducing a brand-new online customer portal. This feature will give you instant access to your account details, past pickup history, and detailed summaries of your materials, making it easier than ever to track your recycling program and payments.
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Increased Efficiency: By upgrading our internal routing and dispatch systems, our drivers can get to your job site or headquarters faster. This translates to quicker turnaround times for container drop-offs and swap-outs, keeping your facility's operations running without a hitch.
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Unmatched Reliability: At Research Alloys, we’ve always built our reputation on dependable, transparent service. This new software equips our team with the tools we need to take that reliability to the next level, ensuring that we are always ready when you are.
These digital upgrades are just another way we are investing in our partnerships with Central Ohio businesses. We'll be sharing more details as the official launch date approaches.
In the meantime, if you need a container or want to discuss a custom-built recycling solution for your company, give our account representatives a call at (614) 224-4404 or drop us an email. Thank you for continuing to make Research Alloys your trusted scrap metal recycling partner!